# Troubleshooting

## Zapier Task History

Zapier provides a Task History feature that will allow you to view the data in/out of your Zap, as well as troubleshoot any/all issues. [Learn how you can use Task History here](https://zapier.com/learn/getting-started-guide/task-history/).

Please note that it has been observed that Zapier task history may be delayed up to 20-30 minutes. Keep this in mind when troubleshooting Zap setup.

If you contact LoyaltySurf customer support regarding Zapier issues, you will need to provide us with screenshot(s) and data payloads from the Task History so we can further investigate.

![Zap Task History](https://3285719719-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LeklWo0yn03AhWro2Ux%2F-LrnoszDOfCoAxqwVdW6%2F-Lrnp8is90KMgk5Hvf8R%2Fimage.png?alt=media\&token=b9eef3b2-8697-4131-9373-88487ed08f70)

### Sample Data

When setting up your Zap Trigger, at the "Find Data" step, you may see sample data that does not accurately reflect your campaign data. Sample data is only used to set up the Zap. When the Zap triggers for a live campaign, real data will be provided in the Zap.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.loyaltysurf.io/integrations/zapier/troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.