Troubleshooting
If you are experiencing issues with your Zapier setup, you can use Zapier's Task History feature to help.
Zapier Task History
Zapier provides a Task History feature that will allow you to view the data in/out of your Zap, as well as troubleshoot any/all issues. Learn how you can use Task History here.
Please note that it has been observed that Zapier task history may be delayed up to 20-30 minutes. Keep this in mind when troubleshooting Zap setup.
If you contact LoyaltySurf customer support regarding Zapier issues, you will need to provide us with screenshot(s) and data payloads from the Task History so we can further investigate.
Sample Data
When setting up your Zap Trigger, at the "Find Data" step, you may see sample data that does not accurately reflect your campaign data. Sample data is only used to set up the Zap. When the Zap triggers for a live campaign, real data will be provided in the Zap.
Last updated
