API Response Codes

Refer to the below response code glossary to help you troubleshoot any errors.

Glossary

Response Code	Messages	REST API Explanation(s)
200 OK	The request was successful!	N/A
400 Bad Request	Request validation failed on an input.	Check that your inputs are entered correctly.
402 Usage Limit	Participant quota has been exhausted.	You've reached a plan limit and will need to upgrade to the next tier.
403 Not Authorized	You are not allowed to perform that action.	Your API key may be revoked or contain a typo, or you may be trying to interact with another user's campaign or participant data (which is not allowed).
404 Resource Not Found	The requested resource does not exist.	You may be trying to request a resource that does not exist or was deleted.
409 Conflict Duplicate Request	Conflicting duplicate request.	If a request is made but has not finished and that exact same request is made. More details on the specific request will be provided within the returned error.
422 Participant Blocked	Participant was detected as a high-risk fraudster and was blocked from joining.	The person may be a high-risk fraudster, and has been blocked from entering the campaign. Learn more about how LoyaltySurf's anti-fraud system works. Please check that your campaign's anti-fraud settings are not set to Strict, or that you do not have the email or IP address blacklisted.
429 Too Many Requests	You have reached a rate limit.	You have sent too many requests in a given time OR You have reached the usage limit in your current plan.
5XX Internal Server Error	The LoyaltySurf server is inaccessible or offline -- that's our fault! Check for updates on our status page.	N/A