PayPal
Automatically send one-time PayPal payouts as rewards.
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Automatically send one-time PayPal payouts as rewards.
Last updated
Was this helpful?
When a LoyaltySurf participant unlocks a reward, send them a one-time PayPal payout. The payout will be sent to the LoyaltySurf participant's email address.
The following fees are applied on payouts made through PayPal's API:
United States: USD 0.25 per U.S. transaction
International: 2% of the recipient payment amount, up to a certain amount
Individual payments cannot exceed USD 20,000.
No fees are charged to the recipient.
To utilize the PayPal payout feature, you'll need the following (full PayPal payout instructions can be found ) before setting up:
A PayPal business account (you can )
Get
A confirmed , , and
Sufficient funds in your PayPal business account (make sure to cover enough for payout totals and fees)
Step 1: In Campaign Editor > 4. Options > Integrations, click the Connect to PayPal button
Step 2: Once connected, press the 'Connect A Reward' button and select your reward.
(Optional) Step 3: Add a customized email subject and message to the PayPal payout by toggling the Show advanced payout settings section.
Step 4: Then hit Save. Now, anytime this reward is unlocked by a winning participant, a PayPal payout will be sent to the PayPal customer associated with the LoyaltySurf participant email address. If enabled, on their first payout, the participant will receive a confirmation email so they can choose the PayPal email address they want to use.
If there is an issue with PayPal payouts being out to winners, LoyaltySurf will send out a notification email to the campaign owner. The issue will also be stated in the participant's detail page when you view their reward or when you view the participant's activity logs.
Here are some common reasons why there may be failures:
If dynamic reward rules are enabled for the PayPal reward, there may have been no matching rule found.
Click "Filter", select "Payments sent" for "Transaction type", then click "Apply Filters". You can now browse the list to confirm if payouts were sent out to LoyaltySurf participants.
If the LoyaltySurf participant does not have a PayPal account (or if it is unconfirmed), they will receive an email from PayPal notifying them to sign up for one or to confirm their account.
If you have manual reward approval enabled for your campaign: PayPal payouts will only be issued to the winner(s) only after you approve the reward.
If the loyalty action was triggered recently (or if the reward was approved recently), please allow for a few minutes of server processing before viewing the participant's reward from your LoyaltySurf admin dashboard. During this time, the data displayed for the participant's reward may not be accurate.
There may be an issue with your PayPal account. For payouts to work, you must have a verified business PayPal account with access to PayPal payouts and sufficient funds. .
If there was a failure, you will need to manually issue the payout from your .
Go to your page to view all transactions