API Response Codes
Refer to the below response code glossary to help you troubleshoot any errors.
Glossary
Response Code | Messages | REST API Explanation(s) |
| The request was successful! | N/A |
| Participant cannot join this campaign. | The participant was prevented from being added to the campaign (please check that your campaign's anti-fraud settings are not set to Strict, or that you do not have the email or IP address blacklisted) |
| Participant was not able to join this campaign. | The person may be a high-risk fraudster, and has been blocked from entering the campaign. Learn more about how LoyaltySurf's anti-fraud system works. |
| Usage limit exceeded | N/A |
| You are not allowed to perform that action. | Your API key may be revoked or contain a typo, or you may be trying to interact with another user's campaign or participant data (which is not allowed). |
| The requested resource does not exist. | You may be trying to request a resource that does not exist or was deleted. |
| Conflicting duplicate request. | If a request is made but has not finished and that exact same request is made. More details on the specific request will be provided within the returned error. |
| You have reached your <rate> limit | You have sent too many requests in a given time OR You have reached the usage limit in your current plan. |
| The LoyaltySurf server is inaccessible or offline -- that's our fault! Check for updates on our status page. | N/A |
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