API Reference

This reference documents the LoyaltySurf REST API, including all available public methods and examples of each.

Open in Postman

Easily test these API methods dynamically by using our Postman Collection. Just change the Token in the Authorizations tab, and the campaign_id variable to the campaign you're working on.

---

CAMPAIGNS ↓

Get Campaign

GET https://api.loyaltysurf.io/v1/campaign/:id

Retrieves a campaign for the given ID.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign to retrieve

200 Returns the campaign object

{
    "id": "abc123",
    "name": "Pied Piper Advocate Program",
    "loyaltyActionCount": 121,
    "participantCount": 199,
    "winnerCount": 1,
    "status": "IN_PROGRESS",
    "rewards": [
        {
            "id": "xyz789",
            "description": "Make a LinkedIn post mentioning Pied Piper",
            "subdescription": "Post must be less than 1 week old from date of submission",
            "instructions": "<div><p><strong>Helpful tips:</strong></p><ul><li>Talk about how you used to do things before using Pied Piper</li><li>Mention specific ROIs (e.g, time saved, revenue generated)</li></ul></div>",
            "cta": "Get $25",
            "submissionType": "URL",
            "submissionExampleUrl": "https://linkedin.com/posts/sarah_s-my-review-of-pied-piper-8195769799870726145-Sr9b",
            "submissionFormUrl": "https://linkedin.com/shareArticle",
            "submissionFormFields": [
                {
                    "key": "linkedinPostUrl",
                    "label": "Your LinkedIn Post URL",
                    "placeholder": "Enter your LinkedIn Post URL here",
                    "type": "text",
                    "isRequired": true,
                    "isVisible": true
                }
            ],
            "submissionFormButtonText": "Submit",
            "submissionFormMessages": {
                "required": "is required",
                "reCaptchaRequired": "You must pass the reCAPTCHA verification.",
                "success": "Thanks! We have received your response.",
                "error": "There was an error. Please try submitting again.",
                "alreadySubmitted": "You already submitted this form."
            },
            "isUnlimited": false,
            "limit": 1,
            "conversionsRequired": 1,
            "imageUrl": "http://res.cloudinary.com/loyaltysurf/image/upload/v1552764861/development/hxdcjrayfhksvxu5u6oz.png"
        }
    ]
}

Get Campaigns

GET https://api.loyaltysurf.io/v1/campaigns

Retrieves a list of your campaigns. Campaigns that have been deleted will not be returned in this response.

200 Returns the campaign objects.

{
    "campaigns": [
        {
            "id": "abc123",
            "name": "Pied Piper Advocate Program",
            "loyaltyActionCount": 20500,
            "participantCount": 40000,
            "winnerCount": 1500,
            "status": "IN_PROGRESS",
            "rewards": [
                {
                    "id": "xyz789",
                    "description": "Make a LinkedIn post mentioning Pied Piper",
                    "subdescription": "Post must be less than 1 week old from date of submission",
                    "instructions": "<div><p><strong>Helpful tips:</strong></p><ul><li>Talk about how you used to do things before using Pied Piper</li><li>Mention specific ROIs (e.g, time saved, revenue generated)</li></ul></div>",
                    "cta": "Get $25",
                    "submissionType": "URL",
                    "submissionExampleUrl": "https://linkedin.com/posts/sarah_s-my-review-of-pied-piper-8195769799870726145-Sr9b",
                    "submissionFormUrl": "https://linkedin.com/shareArticle",
                    "submissionFormFields": [
                        {
                            "key": "linkedinPostUrl",
                            "label": "Your LinkedIn Post URL",
                            "placeholder": "Enter your LinkedIn Post URL here",
                            "type": "text",
                            "isRequired": true,
                            "isVisible": true
                        }
                    ],
                    "submissionFormButtonText": "Submit",
                    "submissionFormMessages": {
                        "required": "is required",
                        "reCaptchaRequired": "You must pass the reCAPTCHA verification.",
                        "success": "Thanks! We have received your response.",
                        "error": "There was an error. Please try submitting again.",
                        "alreadySubmitted": "You already submitted this form."
                    },
                    "isUnlimited": false,
                    "limit": 1,
                    "conversionsRequired": 1,
                    "imageUrl": "http://res.cloudinary.com/loyaltysurf/image/upload/v1552764861/development/hxdcjrayfhksvxu5u6oz.png"
                }
            ]
        },
        {
            "id": "ljtqn5",
            "name": "Pied Piper Advocate Program #2",
            "loyaltyActionCount": 30500,
            "participantCount": 60000,
            "winnerCount": 750,
            "status": "IN_PROGRESS",
            "rewards": [
                {
                    "id": "qiar1r",
                    "description": "Make an X (Twitter) post about Pied Piper",
                    "subdescription": "Post must be less than 1 week old from date of submission",
                    "instructions": "<div><p><strong>Helpful tips:</strong></p><ul><li>Talk about how you used to do things before using Pied Piper</li><li>Mention specific ROIs (e.g, time saved, revenue generated)</li></ul></div>",
                    "cta": "Get $15",
                    "submissionType": "URL",
                    "submissionExampleUrl": "https://x.com/Sarah_S/status/2307836134014308344",
                    "submissionFormUrl": "https://x.com/compose/post",
                    "submissionFormFields": [
                        {
                            key: "twitterPostUrl",
                            label: "Your Twitter Post URL",
                            placeholder: "Enter your Twitter Post URL here",
                            isRequired: true,
                            isVisible: true
                        }
                    ],
                    "submissionFormButtonText": "Submit",
                    "submissionFormMessages": {
                        "required": "is required",
                        "reCaptchaRequired": "You must pass the reCAPTCHA verification.",
                        "success": "Thanks! We have received your response.",
                        "error": "There was an error. Please try submitting again.",
                        "alreadySubmitted": "You already submitted this form."
                    },
                    "isUnlimited": false,
                    "limit": 1,
                    "conversionsRequired": 1,
                    "imageUrl": "http://res.cloudinary.com/loyaltysurf/image/upload/v1552764861/development/hxdcjrayfhksvxu5u6oz.png"
                }
            ]
        }
    ]
}

---

---

LOYALTY ACTIONS ↓

Trigger Loyalty Action by Email

POST https://api.loyaltysurf.io/v1 /campaign/:id/loyalty-action

Triggers a loyalty action for a person, awarding loyalty action credit to them and adds them to the campaign as a participant if they do not already exist.

If the required number of loyalty actions of the campaign reward is reached, then the reward will be unlocked.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign

Request Body

Name	Type	Description
participantEmail*	string	The email of the person that performed the loyalty action. If the person already exists as a participant, then their loyalty action count will be incremented.
rewardId*	string	The campaign reward ID that the participant will earn upon completing the required number of loyalty actions.
addParticipantIfNoneExists	boolean	Adds the person to the campaign as a participant if they do not already exist. Defaults to true.
metadata	object	A shallow Object containing custom key/values to include with the participant data.

200 Returns an object with a success attribute equal to true if loyalty action was triggered otherwise false. Also contains the updated participant that performed the loyalty action, or the newly-created participant if `addParticipantIfNoneExists` was specified.

{
    "success": true,
    "message": "Successfully awarded loyalty action credit.",
    "participant": {
        "campaignId": "6396fbff31a4f20865f4ae93",
        "id": "cq3e6a",
        "createdAt": "2022-12-14T08:58:10.019Z",
        "email": "[email protected]",
        "fraudReasonCode": "UNIQUE_IDENTITY",
        "fraudRiskLevel": "LOW",
        "hasRewards": true,
        "isWinner": false,
        "loyaltyActionCount": 1,
        "loyaltyActionSource": "DIRECT",
        "monthlyLoyaltyActionCount": 1,
            "prevMonthlyLoyaltyActionCount": 0,
            "sanitizedEmail": "[email protected]",
            "unapprovedRewardsCount": 1,
            "unfulfilledRewardsCount": 1,
            "unsubscribed": false,
            "updatedAt": "2022-12-14T08:58:10.407Z",
            "welcomeEmailSent": true,
            "loyaltyActionCountPerReward": {
                "xfj7ic": 1
            },
            "monthlyLoyaltyActionCountPerReward": {
                "xfj7ic": 1
            }
        }
    }
}

Metadata: Please see our API Guidelines for more information about metadata.

Trigger Loyalty Action by Participant ID

POST https://api.loyaltysurf.io/v1/campaign/:id/loyalty-action

Triggers a loyalty action for an existing participant.

If the required number of loyalty actions of the campaign reward is reached, then the reward will be unlocked.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign

Request Body

Name	Type	Description
participantId*	string	The ID of the participant that performed the loyalty action.
rewardId*	String	The campaign reward ID that the participant will earn upon completing the required number of loyalty actions.

200 Returns an object with a success attribute equal to true if loyalty action was triggered otherwise false. Also contains the updated participant that performed the loyalty action.

{
    "success": true,
    "message": "Successfully awarded loyalty action credit.",
    "participant": {
        "campaignId": "6396fbff31a4f20865f4ae93",
        "id": "cq3e6a",
        "createdAt": "2022-12-14T08:58:10.019Z",
        "email": "[email protected]",
        "fraudReasonCode": "UNIQUE_IDENTITY",
        "fraudRiskLevel": "LOW",
        "hasRewards": true,
        "isWinner": false,
        "loyaltyActionCount": 1,
        "loyaltyActionSource": "DIRECT",
        "monthlyLoyaltyActionCount": 1,
            "prevMonthlyLoyaltyActionCount": 0,
            "sanitizedEmail": "[email protected]",
            "unapprovedRewardsCount": 1,
            "unfulfilledRewardsCount": 1,
            "unsubscribed": false,
            "updatedAt": "2022-12-14T08:58:10.407Z",
            "welcomeEmailSent": true,
            "loyaltyActionCountPerReward": {
                "xfj7ic": 1
            },
            "monthlyLoyaltyActionCountPerReward": {
                "xfj7ic": 1
            }
        }
    }
}

---

PARTICIPANTS ↓

Get Participant by ID

GET https://api.loyaltysurf.io/v1/campaign/:id/participant/:participantId

Retrieves a single participant from a campaign using the given participant ID.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign to retrieve the participant from
participantId*	string	The ID of the participant to retrieve

200 Returns the participant object.

{
    "id": "f8g9nl",
    "firstName": "Gavin",
    "lastName": "Belson",
    "loyaltyActionCount": 2,
    "monthlyloyaltyActionCount": 2,
    "prevMonthlyLoyaltyActionCount": 0,
    "rank": 10001,
    "monthlyRank": 20001,
    "monthlyRank": -1,
    "email": "[email protected]",
    "createdAt": 1552404738928,
    "fraudRiskLevel": "LOW",
    "fraudReasonCode": "UNIQUE_IDENTIY",
    "isWinner": true,
    "loyaltyActionCountPerReward": {
        "xfj7ic": 1
    },
    "monthlyLoyaltyActionCountPerReward": {
        "xfj7ic": 1
    },
    "loyaltyActionSource": "DIRECT",
    "ipAddress": "127.0.0.1",
    "fingerprint": "cfb163bd47ba666c52cb932c521e47f4",
    "metadata": {
       "company": "Hooli, Inc",
       "companySize": 10000
    },
    "unsubscribed": false,
    "rewards": [
        {
            "id": "9x8v1b",
            "rewardId": "m5xm9l",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        },
        {
            "id": "vsdj34",
            "rewardId": "w01fil",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        },
        {
            "id": "sj3kap",
            "rewardId": "w01fil",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        }
    ]
}

Get Participant by Email

GET https://api.loyaltysurf.com/v1/campaign/:id/participant/:participantEmail

Retrieves a single participant from a campaign using the given participant email.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign to retrieve the participant from
participantEmail*	string	The email of the participant to retrieve

200 Returns the participant object.

{
    "id": "f8g9nl",
    "firstName": "Gavin",
    "lastName": "Belson",
    "loyaltyActionCount": 2,
    "monthlyloyaltyActionCount": 2,
    "prevMonthlyLoyaltyActionCount": 0,
    "rank": 10001,
    "monthlyRank": 20001,
    "monthlyRank": -1,
    "email": "[email protected]",
    "createdAt": 1552404738928,
    "fraudRiskLevel": "LOW",
    "fraudReasonCode": "UNIQUE_IDENTIY",
    "isWinner": true,
    "loyaltyActionCountPerReward": {
        "xfj7ic": 1
    },
    "monthlyLoyaltyActionCountPerReward": {
        "xfj7ic": 1
    },
    "loyaltyActionSource": "DIRECT",
    "ipAddress": "127.0.0.1",
    "fingerprint": "cfb163bd47ba666c52cb932c521e47f4",    
    "metadata": {
       "company": "Hooli, Inc",
       "companySize": 10000
    },
    "unsubscribed": false,
    "rewards": [
        {
            "id": "9x8v1b",
            "rewardId": "m5xm9l",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        },
        {
            "id": "vsdj34",
            "rewardId": "w01fil",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        },
        {
            "id": "sj3kap",
            "rewardId": "w01fil",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        }
    ]
}

Get Participants

GET https://api.loyaltysurf.io/v1/campaign/:id/participants

Retrieves a list of participants in the campaign.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign

Query Parameters

Name	Type	Description
nextId	string	The ID of the participant to start the next result set with. This can be used to skip through the list or to page the list results. Each response will provide a nextId value if there are more participants otherwise the nextId value will be null.
limit	integer	The number of participants to return. Must be a value less than or equal to 100 which is currently the maximum we allow with this request.

200 Returns the participant objects.

{
    "participants": [
        {
            "id": "f8g9nl",
            "firstName": "Gavin",
            "lastName": "Belson",
            "loyaltyActionCount": 2,
            "monthlyloyaltyActionCount": 2,
            "prevMonthlyLoyaltyActionCount": 0,
            "rank": 10001,
            "monthlyRank": 20001,
            "monthlyRank": -1,
            "email": "[email protected]",
            "createdAt": 1552404738928,
            "fraudRiskLevel": "LOW",
            "fraudReasonCode": "UNIQUE_IDENTIY",
            "isWinner": true,
            "loyaltyActionCountPerReward": {
                "xfj7ic": 1
            },
            "monthlyLoyaltyActionCountPerReward": {
                "xfj7ic": 1
            },
            "loyaltyActionSource": "DIRECT",
            "metadata": {
               "company": "Hooli, Inc",
               "companySize": 10000
            },
            "unsubscribed": false,
            "rewards": [
                {
                    "id": "9x8v1b",
                    "rewardId": "m5xm9l",
                    "status": "FULFILLED",
                    "unread": true,
                    "isAvailable": true,
                    "approved": true,
                    "isFulfilled": true
                },
                {
                    "id": "vsdj34",
                    "rewardId": "w01fil",
                    "status": "FULFILLED",
                    "unread": true,
                    "isAvailable": true,
                    "approved": true,
                    "isFulfilled": true
                },
                {
                    "id": "sj3kap",
                    "rewardId": "w01fil",
                    "status": "FULFILLED",
                    "unread": true,
                    "isAvailable": true,
                    "approved": true,
                    "isFulfilled": true
                }
            ]
        },
        {
            "id": "wskljf9",
            "firstName": "Spongebob",
            "lastName": "Squarepants",
            "loyaltyActionCount": 0,
            "monthlyLoyaltyActionCount": 0,
            "prevMonthlyLoyaltyActionCount": 0,
            "rank": 1540,
            "monthlyRank": 1540,
            "prevMonthlyRank": 1799,
            "email": "[email protected]",
            "createdAt": 1552404738928,
            "fraudRiskLevel": "LOW",
            "fraudReasonCode": "UNIQUE_IDENTIY",
            "isWinner": true,            
            "loyaltyActionSource": "MANUAL",
            "metadata": {},
            "unsubscribed": false,
            "rewards": []
        }
    ],
    "limit": 2,
    "nextId": "1u7v0q"
}

Get Leaderboard

GET https://api.loyaltysurf.io/v1/campaign/:id/leaderboard

Retrieves a list of participants in the campaign ordered by loyalty action count in ascending order. Monthly Loyalty Action Count Leaderboard You can retrieve the campaign leaderboard ordered by the monthly loyalty action count by providing a query parameter leaderboardType with a value of CURRENT_MONTH. This will retrieve a list of participants ordered by monthly loyalty action. Monthly loyalty action counts are automatically reset at the end of each month for each participant within your campaign, therefore results of the monthly loyalty action count may vary. Previous Monthly Loyalty Action Count Leaderboard Similar to the monthly campaign leaderboard, providing a query parameter of leaderboardType with a value of PREV_MONTH will retrieve a list of participants ordered by the previous monthly loyalty action count. Participants that did not exist within the campaign during the previous month will not be returned within the previous monthly leaderboard response.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign

Query Parameters

Name	Type	Description
nextId	string	The ID of the participant to start the next result set with. This can be used to skip through the list or to page the list of results. Each response will provide a nextId value if there are more participants otherwise, nextId will be null.
limit	string	The number of participants to return. Must be a value less than or equal to 100 and greater than 1. 100 is currently the maximum limit per reach request.
leaderboardType	string	Returns the leaderboard for the specified type if provided. Options ALL_TIME - Returns the all-time leaderboard, based on all-time loyalty action counts. Default CURRENT_MONTH - Returns the current month's leaderboard, based on the current month's loyalty action counts. PREV_MONTH - Returns the previous month's leaderboard, based on the previous month's loyalty action counts (With this option, participants that did not exist within the campaign during the previous month will not be returned).

200 Example response of the standard leaderboard with returned participants ordered by their loyalty action count. If the leaderboardType=CURRENT_MONTH query parameter is provided, the resulting list would be ordered by monthly loyalty action count. Similarly, if leaderboardType=PREV_MONTH is provided, the resulting list would be ordered by the previous monthly loyalty action count.

{
    "participants": [
        {
            "id": "f8g9nl",
            "firstName": "Gavin",
            "lastName": "Belson",
            "loyaltyActionCount": 2,
            "monthlyloyaltyActionCount": 2,
            "prevMonthlyLoyaltyActionCount": 0,
            "rank": 10001,
            "monthlyRank": 20001,
            "monthlyRank": -1,
            "email": "[email protected]",
            "createdAt": 1552404738928,
            "fraudRiskLevel": "LOW",
            "fraudReasonCode": "UNIQUE_IDENTIY",
            "isWinner": true,
            "loyaltyActionCountPerReward": {
                "xfj7ic": 1
            },
            "monthlyLoyaltyActionCountPerReward": {
                "xfj7ic": 1
            },
            "loyaltyActionSource": "DIRECT",
            "ipAddress": "127.0.0.1",
            "fingerprint": "cfb163bd47ba666c52cb932c521e47f4",            
            "metadata": {
               "company": "Hooli, Inc",
               "companySize": 10000
            },
            "unsubscribed": false,
            "rewards": [
                {
                    "id": "9x8v1b",
                    "rewardId": "m5xm9l",
                    "status": "FULFILLED",
                    "unread": true,
                    "isAvailable": true,
                    "approved": true,
                    "isFulfilled": true
                },
                {
                    "id": "vsdj34",
                    "rewardId": "w01fil",
                    "status": "FULFILLED",
                    "unread": true,
                    "isAvailable": true,
                    "approved": true,
                    "isFulfilled": true
                },
                {
                    "id": "sj3kap",
                    "rewardId": "w01fil",
                    "status": "FULFILLED",
                    "unread": true,
                    "isAvailable": true,
                    "approved": true,
                    "isFulfilled": true
                }
            ]
        },
        {
            "id": "wskljf9",
            "firstName": "Spongebob",
            "lastName": "Squarepants",
            "loyaltyActionCount": 0,
            "monthlyLoyaltyActionCount": 0,
            "prevMonthlyLoyaltyActionCount": 0,
            "rank": 10002,
            "monthlyRank": 1540,
            "prevMonthlyRank": 1799,
            "email": "[email protected]",
            "createdAt": 1552404738928,
            "fraudRiskLevel": "LOW",
            "fraudReasonCode": "UNIQUE_IDENTIY",
            "isWinner": true,            
            "loyaltyActionSource": "MANUAL",
            "ipAddress": "113.2.2.9",
            "fingerprint": "dau221bd47ba661c51ca933d531e47f5",
            "metadata": {},
            "unsubscribed": false,
            "rewards": []
        }
    ],
    "limit": 2,
    "nextId": "1u7v0q"
}

Add Participant

POST https://api.loyaltysurf.io/v1/campaign/:id/participant

Adds a participant to the campaign.

Tips:

• The only required field is email .

• Though they are optional, we recommend passing in the fields ipAddress, fingerprint, firstName , and lastName . These fields are used for anti-fraud purposes.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign to add the new participant to

Request Body

Name	Type	Description
email*	string	The email of the new participant
firstName	string	(Optional, but recommended) The first name of the new participant. If provided, this property will be used for anti-fraud measurements.
lastName	string	(Optional, but recommended) The last name of the new participant. If provided, this property will be used for anti-fraud measurements.
ipAddress	string	(Optional, but recommended) The IP address of the new participant. If provided, this property will be used for anti-fraud measurements.
fingerprint	string	(Optional, but recommended) The browser fingerprint of the new participant. If provided, this property will be used for anti-fraud measurements. We recommend using a front-end library like fingerprintjs to get the fingerprint value. Example value: cfb163bd47ba666c52cb932c521e47f4.
metadata	object	A shallow Object containing custom key/values to include with the participant data. The following keys are restricted: gdprAgreements

200 Example response of participant that was added to the campaign. Returns the participant object.

{
    "id": "3vxff9",
    "firstName": "Gavin",
    "lastName": "Belson",
    "loyaltyActionCount": 0,
    "monthlyLoyaltyActionCount": 0,
    "prevMonthlyLoyaltyActionCount": 0,
    "rank": 10001,
    "monthlyRank": 10001,
    "rewards": [],
    "email": "[email protected]",
    "createdAt": 1558665537426,
    "loyaltyActionSource": "DIRECT",
    "fraudRiskLevel": "LOW",
    "fraudReasonCode": "UNIQUE_IDENTITY",
    "isWinner": false,
    "fraudRiskLevel": "LOW",
    "fraudReasonCode": "UNIQUE_IDENTITY",    
    "ipAddress": "127.0.0.1",
    "fingerprint": "cfb163bd47ba666c52cb932c521e47f4",    
    "metadata": {
       "company": "Hooli, Inc",
       "companySize": 10000
    }
    "unsubscribed": false,
}

Metadata: Please see our API Guidelines for more information about metadata.

Update Participant by ID

POST https://api.loyaltysurf.io/v1/campaign/:id/participant/:participantId

Updates a participant within the campaign using the ID of the participant.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign
participantId*	string	The ID of the participant

Request Body

Name	Type	Description
email	string	The new email to assign to this participant. If the given email is already assigned to another participant within the campaign, an error response will be returned.
firstName	string	The first name of the participant.
lastName	string	The last name of the participant
metadata	object	A shallow Object containing custom values to include in the participant data. If any existing metadata exists for the participant, any new values provided will be appended to the existing metadata, any existing values provided will overwrite and replace the existing metadata.* To remove any existing metadata set its value to null.
unsubscribed	boolean	The participant's unsubscribed status. If true, they will not receive any campaign emails.

200 Returns the updated participant object

{
    "id": "f8g9nl",
    "firstName": "Gavin",
    "lastName": "Belson",
    "loyaltyActionCount": 2,
    "monthlyloyaltyActionCount": 2,
    "prevMonthlyLoyaltyActionCount": 0,
    "rank": 10001,
    "monthlyRank": 20001,
    "monthlyRank": -1,
    "email": "[email protected]",
    "createdAt": 1552404738928,
    "fraudRiskLevel": "LOW",
    "fraudReasonCode": "UNIQUE_IDENTIY",
    "isWinner": true,
    "loyaltyActionCountPerReward": {
        "xfj7ic": 1
    },
    "monthlyLoyaltyActionCountPerReward": {
        "xfj7ic": 1
    },
    "loyaltyActionSource": "DIRECT",
    "metadata": {
       "company": "Hooli, Inc",
       "companySize": 10000
    },
    "unsubscribed": false,
    "rewards": [
        {
            "id": "9x8v1b",
            "rewardId": "m5xm9l",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        },
        {
            "id": "vsdj34",
            "rewardId": "w01fil",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        },
        {
            "id": "sj3kap",
            "rewardId": "w01fil",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        }
    ]
}

*Please see our API Guidelines for more information about metadata.

Update Participant by Email

POST https://api.loyaltysurf.io/v1/campaign/:id/participant/:participantEmail

Updates a participant within the campaign using the email of the participant.

Path Parameters

Name	Type	Description
id*	string	The campaign ID
participantEmail*	string	The participant email

Request Body

Name	Type	Description
email	string	The new email to assign to the participant. If the given email is already assigned to another participant within the campaign, an error response will be returned.
firstName	string	The first name of the participant
lastName	string	The last name of the participant
metadata	object	A shallow Object containing custom values to include in the participant data. If any existing metadata exists for the participant, any new values provided will be appended to the existing participant metadata, any existing values provided will overwrite and replace the existing metadata.* To remove existing metadata set its value to null.
unsubscribed	boolean	The participant's unsubscribed status. If true, they will not receive any campaign emails.

200 Returns the updated participant object

{
    "id": "f8g9nl",
    "firstName": "Gavin",
    "lastName": "Belson",
    "loyaltyActionCount": 2,
    "monthlyloyaltyActionCount": 2,
    "prevMonthlyLoyaltyActionCount": 0,
    "rank": 10001,
    "monthlyRank": 20001,
    "monthlyRank": -1,
    "email": "[email protected]",
    "createdAt": 1552404738928,
    "fraudRiskLevel": "LOW",
    "fraudReasonCode": "UNIQUE_IDENTIY",
    "isWinner": true,
    "loyaltyActionCountPerReward": {
        "xfj7ic": 1
    },
    "monthlyLoyaltyActionCountPerReward": {
        "xfj7ic": 1
    },
    "loyaltyActionSource": "DIRECT",
    "metadata": {
       "company": "Hooli, Inc",
       "companySize": 10000
    },   
    "unsubscribed": false,
    "rewards": [
        {
            "id": "9x8v1b",
            "rewardId": "m5xm9l",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        },
        {
            "id": "vsdj34",
            "rewardId": "w01fil",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        },
        {
            "id": "sj3kap",
            "rewardId": "w01fil",
            "status": "FULFILLED",
            "unread": true,
            "isAvailable": true,
            "approved": true,
            "isFulfilled": true
        }
    ]
}

*Please see our API Guidelines for more information about metadata.

Remove Participant by ID

DELETE https://api.loyaltysurf.io/v1/campaign/:id/participant/:participantId

Removes a participant within the campaign using the ID of the participant.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign
participantId*	string	The ID of the participant

200 Returns a success response.

{
    "success": true
}

Remove Participant by Email

DELETE https://api.loyaltysurf.io/v1/campaign/:id/participant/:participantEmail

Removes a participant within the campaign using the email of the participant.

Path Parameters

Name	Type	Description
id*	string	The campaign ID
participantEmail*	string	The participant email

200 Returns a success response.

{
    "success": true
}

---

PARTICIPANT REWARDS ↓

Get Participant Rewards by Participant ID

GET https://api.loyaltysurf.io/v1/campaign/:id/participant/:participantId/rewards

Retrieves a list of rewards earned by a participant.

Path Parameters

Name	Type	Description
id*	string	The campaign ID
participantId*	string	The participant's unique ID or email

Query Parameters

Name	Type	Description
nextId	string	The id of the participant reward to start the next result set with. This can be used to skip through the list or to page the list of results. Each response will provide a nextId value if there are more rewards otherwise the nextId will be null.
limit	string	The number of rewards to return. Must be a value less than or equal to 100, which is currently the maximum allowed per request.

200 In this example we are showing two rewards earned by the participant. The status value will be PENDING if the reward has not yet been fulfilled otherwise, it will be FULFILLED. isAvailable The isAvailable value will be true if the reward has been approved either manually or automatically, depending on the campaign settings and fulfilled. Otherwise it will be set to false.

{
    "limit": 2,
    "nextId": "v2qtfq",
    "rewards": [
        {
            "id": "rr35mg",
            "rewardId": "c6w1qo",
            "status": "PENDING",
            "unread": true,
            "approved": false,
            "approvedAt": null,
            "fulfilledAt": null,            
            "isAvailable": false,
            "isFulfilled": false
        },
        {
            "id": "oltj0s",
            "rewardId": "c6w1qo",
            "status": "FULFILLED",
            "unread": false,
            "approved": true,  
            "approvedAt": 1659453091744,
            "fulfilledAt": 1659453418901,     
            "isAvailable": true,
            "isFulfilled": true
        }
    ]
}

400 Error response returned if the limit query parameter that is provided exceeds the maximum allowed amount.

{
    "name": "BadRequestError",
    "code": "BAD_REQUEST_ERROR",
    "message": "Invalid request. Request params are missing or are invalid",
    "status": 400,
    "supportUrl": "https://loyaltysurf.io/settings#contact_support",
    "errors": [
        {
            "location": "query",
            "param": "limit",
            "value": "20",
            "msg": "Limit cannot be more than 10."
        }
    ],
    "level": "error",
    "timestamp": "2019-12-31T22:07:49.957Z"
}

Get Participant Rewards by Participant Email

GET https://api.loyaltysurf.io/v1/campaign/:id/participant/:participantEmail/rewards

Retrieves a list of rewards earned by a participant. Paging this response Each response will contain a nextId, that value is the id of the next participant and not the email therefore, you must use this endpoint in conjunction of our Get Participant Rewards by ID endpoint if you wish to page results starting with this endpoint. To page you would provide the nextId as the participantId path parameter within the Get Participant Rewards by ID request.

Path Parameters

Name	Type	Description
id*	string	The id of the campaign.
participantEmail*	string	The participant email

Query Parameters

Name	Type	Description
nextId	string	The id of the participant reward to start the next result set with. This can be used to skip through the list or to page the list of results. Each response will provide a nextId value if there are more rewards otherwise the nextId will be null.
limit	string	The number of rewards to return. Must be a value less than or equal to 100, which is currently the maximum allowed per request.

200 See Get Participant Rewards by ID endpoint for a more detailed description of the response.

{
    "limit": 2,
    "nextId": "v2qtfq",
    "rewards": [
        {
            "id": "rr35mg",
            "rewardId": "c6w1qo",
            "status": "PENDING",
            "unread": true,
            "approved": false,      
            "approvedAt": null,
            "fulfilledAt": null,  
            "isAvailable": false,
            "isFulfilled": false
        },
        {
            "id": "oltj0s",
            "rewardId": "c6w1qo",
            "status": "FULFILLED",
            "unread": false,
            "approved": true,    
            "approvedAt": 1659453091744,
	    "fulfilledAt": 1659453418901,
            "isAvailable": true,
            "isFulfilled": true
        }
    ]
}

Approve Participant Reward

POST https://api.loyaltysurf.io/v2/campaign/:id/reward/:rewardId/approve

Approve a reward that was earned by a participant. You should only use this endpoint if your reward automation level is set to Manually approve rewards (learn more here). This means ParticipantRewards will be generated with status: "PENDING", approved: false, and isFulfilled: false.

Calling this endpoint to approve a reward will cause New Participant Reward emails to be sent out and automations/integrations to be triggered. If you are using Webhooks to automate rewards, a new PARTICIPANT_REACHED_A_GOAL event will be emitted with data.reward.approved as false.

Path Parameters

Name	Type	Description
id*	string	The campaign ID
rewardId*	string	The ID of the participant reward to approve

Request Body

Name	Type	Description
fulfill	boolean	Set true to mark the reward as fulfilled. Fulfilling a reward does not trigger any emails or automations. It helps you stay organized when managing rewards from your LoyaltySurf admin dashboard.

200 Returns a success response.

{
    "success": true
}

406 Error response returned if a reward has already been approved for a participant.

{
    "name": "InvalidRewardState",
    "code": "INVALID_REWARD_STATE",
    "message": "Invalid reward state. Reward has already been approved.",
    "status": 406,
    "supportUrl": "https://loyaltysurf.io/settings#contact_support",
    "level": "error",
    "timestamp": "2019-10-13T16:43:05.902Z"
}

Fulfill Participant Reward

POST https://api.loyatysurf.io/v1/campaign/:id/reward/:rewardId/fulfill

Fulfill a reward that was earned by a participant (this can only be done if the reward is already approved). When you call this endpoint, the ParticipantReward should have the following key-values: status: "PENDING", approved: true, and isFulfilled: false.

Fulfilling a reward does not trigger any emails or automations. It helps you stay organized when managing rewards from your LoyaltySurf admin dashboard.

Path Parameters

Name	Type	Description
id*	string	The campaign ID
rewardId*	string	The ID of the participant reward to fulfill

200 Returns a success response.

{
    "success": true
}

406 Error response returned if a reward has not been approved or has already been fulfilled.

{
    "name": "InvalidRewardState",
    "code": "INVALID_REWARD_STATE",
    "message": "Invalid reward state. Reward has already been fulfilled.",
    "status": 406,
    "supportUrl": "https://loyaltysurf.io/settings#contact_support",
    "level": "error",
    "timestamp": "2019-10-13T16:43:05.902Z"
}

Remove Participant Reward

DELETE https://api.loyaltysurf.io/v1/campaign/:id/reward/:rewardId

Remove a reward that was earned by a participant. This only applies if your campaign was configured with manual reward approval and if the provided participant reward has not been approved.

Path Parameters

Name	Type	Description
id*	string	The campaign ID
rewardId*	string	The ID of the participant reward to remove

200 Returns a success response.

{
    "success": true
}

406 Error response returned if a reward has already been approved.

{
    "name": "InvalidRewardState",
    "code": "INVALID_REWARD_STATE",
    "message": "Invalid reward state. This reward has already been approved and cannot be removed.",
    "status": 406,
    "supportUrl": "https://loyaltysurf.io/settings#contact_support",
    "level": "error",
    "timestamp": "2019-10-17T16:43:05.902Z"
}

---

ANALYTICS ↓

Get Campaign Analytics

GET https://api.loyaltysurf.io/v1/campaign/:id/analytics

Retrieves the analytics for a campaign.

Path Parameters

Name	Type	Description
id*	string	The ID of the campaign to retrieve analytics for.
days	integer	(Optional) The last number of days to retrieve analytics for. Defaults to 365 if no value is provided. Maximum limit is 1825.
startDate	integer	(Optional but required if days is not set) The start date of the analytics timeframe as a Unix timestamp in milliseconds. Example value: 1592359793538.
endDate	integer	(Optional but required if days is not set) The end date of the analytics timeframe as a Unix timestamp in milliseconds. Example value: 1747879793538.

200 Returns the campaign analytics object

{
  "analytics": {
    "participants": 20,
    "loyaltyActions": 22,
    "rewardFormSubmissions": 34
  },
  "startDate": 1592359793538,
  "endDate": 1747879793538
}